Shops, Shoppers, Shopping & Shafted

The two books in this volume emerged from my long experience as a retail manager and, for a short time, one of the unemployed. “Retail Confidential” was first published in 2010 and it takes an honest, practical and cynical look at shops, shoppers and shopping. One or two critics have not taken too kindly to my sarcasm at times but my gracious reaction is to tell them to go and write their own books. This is not a theoretical text book. This is real life. “Much Calamity & The Redundance Kid” is an account of the job losses in my career followed by some serious and tongue-in-cheek advice for people struggling with the trauma of unemployment but determined to rise to the challenge of finding new work. The first book covers shops, shoppers and shopping. The second book is the shafted part. Both books have had minor text corrections and some layout changes. For freelance writing commissions and invitations to talk to business students, company teams, etc please contact me via
ISBN: 9781786101938
Type: Paperback
Pages: 359
Published: 6 October 2015
Price: $12.95

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